All RHOME residents are enrolled in the Resident Benefits Package for $54.95/month which includes renters insurance, HVAC air filter delivery (for applicable properties), credit building to help boost your credit score with timely rent payments, $1M Identity Protection, move-in concierge service making utility connection and home service setup a breeze during your move-in, our best-in-class resident rewards program, and much more!
The Resident Benefits Package delivers savings and convenient, professional services that make taking care of your home second nature.
Your Resident Benefits Package may include, subject to property mechanicals or other limitations:
- Renters Insurance that meets all lease requirements from an A-rated carrier.
- HVAC air filter delivery directly to your door approximately every 90 days.
- Move-in concierge service: one call set up your utility services, cable, and internet services.
- A resident rewards program that helps you earn rewards for paying your rent on time.
- Credit building to help boost your credit score with timely rent payments.
- $1M Identity Protection for all adult leaseholders.
- 24/7 online maintenance reporting.
- Online portal: Access to your account, documents, communication, and payment options.
- Vetted vendor network: we find technicians who are reputable, licensed, and insured.
- Accidental Damage: Receive up to $1,000.00 in reimbursements for accidental damages. A limited, capped reimbursement for tenant caused accidental damage.
- Overnight Stay Reimbursement: Receive up to $250 when a hotel stay is required because of emergency maintenance that requires an overnight stay. A limited, capped reimbursement for one night hotel stays in the event of emergency maintenance.
- Move in Guarantee: Receive up to $50.00 dining card when a maintenance request that is made within 1 week of move in, and approved are not completed within 2 weeks.
- Missed Appointment Fee Reimbursement: Receive up to 50% reimbursement of a missed maintenance appointment fee. A limited, capped reimbursement for charges resulting in a missed maintenance appointment.
- Free Drain Clearing Pack: Receive a drain clearance pack to cure slow draining pipes and/or hair clogs. Item ships to you within a few days of your confirmed request.
- Lockout Reimbursement: $50.00 for lockouts. A limited, capped reimbursement for locksmith services.
Renters Insurance requirements and options:
The Landlord requires Tenant obtain liability coverage of at least $100,000 in property damage and legal liability from an A- rated carrier and to maintain such coverage throughout the entire term of the lease agreement. Tenant is required to furnish Landlord evidence of the required insurance prior to occupancy, at the time of each lease renewal period, and upon request.
To satisfy the insurance requirement, Tenant may either (1) be automatically enrolled into a policy that satisfies the coverage requirements as part of the Resident Benefits Package; or (2) obtain alternative liability coverage from an insurer of Tenant’s choice. The option Tenant chooses will not affect whether Tenant’s lease application is approved or the terms of Tenant’s Lease.
Do nothing. Tenant will be automatically enrolled into an insurance policy as part of the Resident Benefits Package. No further action is required. Coverage will begin on the effective date of Tenant’s lease and continue throughout the lease term. Please refer to the evidence of insurance that is supplied by Carolina Moves for additional coverage details. The Resident Benefits Package monthly rate will be adjusted by the premium amount in the policy.
Buy a policy. If Tenant prefers, Tenant may find, purchase, and maintain another policy that satisfies the Landlord’s requirements. The Resident Benefits Package monthly amount will be adjusted by $10.95 for a new total monthly charge of $35.00. Visit residentforms.com and follow the instructions listed there to provide evidence of the required insurance coverage to your Landlord. It is Tenant’s responsibility to pay premiums directly to your insurance provider. If the policy is terminated or lapses, Tenant will be subject to a lease violation fee of $25 and agrees to be subsequently enrolled into the policy referenced in Option 1 above.
Please be sure that your policy meets the following criteria prior to submitting:
- Policy is purchased from an A-rated carrier.
- Policy meets or exceeds the required $100,000 in property damage and legal liability.
- RHOME is listed as additional interest.
- Carolina Moves address is listed as: PO Box 660121 Dallas, TX 75266.
NOTE: The total monthly cost of the Resident Benefits Package is all-inclusive, and no discounts will be given if any element of the package is unavailable due to a lack of HVAC or another limitation at a specific property.