Dealing with difficult tenants is one of the biggest concerns rental property owners face. It’s a question our team hears often—and one that Jason LeDell recently addressed in a video worth watching.
A Common Question with No One-Size-Fits-All Answer
“How do you deal with difficult tenants?”
It’s a great question—and the truth is, it depends.
At RHOME, we don’t take a one-size-fits-all approach to tenant issues. Every situation is unique, but our foundation is built on one key principle: communication first. We start by understanding the problem. Then we work toward the most reasonable solution for both the tenant and the property owner.
What Makes Our Approach Different?
Many property owners face these challenges alone. What makes RHOME different is that we’ve seen it all, and we have proven processes in place to handle it with professionalism.
Here’s what separates our approach:
Clear policies and procedures: We follow systems that ensure consistency and fairness.
Third-party objectivity: We're not emotionally tied to the property or the tenant, so we can stay calm, focused, and firm when needed.
Creative resolution planning: If Plan A doesn’t work, we’re ready with Plan B—and even Plan C.
Balanced advocacy: We always act in the best interest of our clients, but we also respect the tenant experience.
“We’re not here to give away free rent or concessions—but we are here to listen, mediate, and resolve problems wherever we can.”
Why This Matters to Property Owners
Tenant conflict can lead to stress, turnover, and income loss. But with the right management team, it doesn’t have to. Our goal at RHOME is to turn tense situations into positive outcomes through active listening, firm boundaries, and a long-term mindset.
When tenants are happy and supported:
They stay longer
They pay rent on time
They care for the property
They refer other great residents
All of this adds up to stronger returns for you.
Let Us Handle the Hard Stuff
Whether you’re currently self-managing or already working with a property manager who doesn’t handle these challenges well, RHOME is here to help. We’ve built our processes around real-world experience and real results.
.png)